WorshipFillWorshipFill

Terms of Service

Last updated: February 28, 2026

1. Acceptance of Terms

By accessing or using the WorshipFill mobile application and website (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

WorshipFill reserves the right to update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

2. Platform Description

WorshipFill is a marketplace that connects churches and worship organizations ("Church Admins") with skilled musicians ("Musicians") for worship team fill engagements. The Platform facilitates scheduling, communication, payments, and performance tracking between these parties.

WorshipFill is not an employer of Musicians and does not guarantee the quality or availability of any party.

3. Eligibility

You must be at least 18 years of age to create an account and use the Platform. By registering, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.

You must not share your account with others or create multiple accounts. WorshipFill reserves the right to suspend or terminate accounts that violate these Terms.

5. Church Admin Obligations

Church Admins who create fill requests agree to:

  • Provide accurate event details including date, time, location, and required instruments or roles.
  • Honor confirmed bookings and compensate Musicians as agreed.
  • Provide a safe and respectful environment for all Musicians.
  • Only assign authorized users (Admin or Finance roles) to manage billing and payments for their organization.

6. Musician Obligations

Musicians who accept fill invitations agree to:

  • Maintain an accurate profile, including instruments, skill level, and availability.
  • Honor accepted engagements and arrive on time.
  • Check in using the app's geo-verified check-in feature upon arrival at the venue.
  • Conduct themselves professionally during all engagements.

Reliability Score

WorshipFill maintains a Reliability Score (0–100) for each Musician, which is updated automatically based on behavior:

  • +6 points for on-time check-in
  • +4 points for completing a fill
  • +1 point for accepting an invite
  • -2 points for letting an invite expire
  • -3 points for early cancellation (more than 48 hours before service)
  • -10 points for late cancellation (less than 48 hours before service)
  • -15 points for a no-show

This score is visible to Church Admins and influences invitation priority in the matching algorithm.

7. Payments

Platform Fee

WorshipFill charges a platform fee of 9% on each paid transaction, with a minimum fee of $10.00 and a maximum cap of $75.00 per transaction.

Payment Processing

All payments are processed through Stripe. Musicians must complete Stripe Connect onboarding to receive payouts. WorshipFill does not store credit card or bank account numbers directly.

Auto-Collection

Payments are automatically initiated after the service end time once the Musician has completed geo-verified check-in. Church Admins authorize this automatic collection when confirming a booking.

Refunds

Refund eligibility depends on the circumstances of cancellation. Late cancellations or no-shows by Musicians may result in the Church Admin being refunded. Disputes should be directed to support@worshipfill.center.

8. Subscription Plans

Church organizations may subscribe to paid plans for expanded features:

  • Free: Up to 5 fill requests per month, 10 invites per request.
  • Pro ($49/month): Up to 50 fill requests per month, 50 invites per request, auto-invite, and analytics.
  • Enterprise ($149/month): Unlimited fill requests, custom branding, and API access.

Subscriptions are billed monthly through Stripe. You may cancel at any time; access continues through the end of the billing period.

8a. SMS / Text Messaging

WorshipFill offers optional SMS messaging for fill-request invitations, scheduling reminders, payout notifications, account security codes, and (separately) marketing announcements. SMS consent is collected separately from these Terms inside the WorshipFill app and is off by default. You may opt in to transactional and marketing messages independently and revoke consent at any time by replying STOP to any message or by toggling SMS Consent off under Settings → SMS Consent. Reply HELP for assistance. Message frequency varies; message and data rates may apply. Mobile information and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes. Full program details are available on the SMS Program page.

9. Reviews

Both Church Admins and Musicians may leave reviews (1–5 stars with optional comments) after a completed engagement. Reviews become available after the service end time. Each party may submit one review per fill request. Reviews must be truthful and respectful. WorshipFill reserves the right to remove reviews that violate community standards.

10. Referral Program

Users may share referral codes to invite others to the Platform. Referral benefits, if any, are determined by WorshipFill and may change at any time. Abuse of the referral system (such as creating fake accounts) will result in account suspension.

11. Prohibited Conduct

You agree not to:

  • Use the Platform for any unlawful purpose.
  • Provide false or misleading information in your profile or fill requests.
  • Harass, abuse, or discriminate against any user.
  • Circumvent the Platform's payment system to avoid fees.
  • Attempt to reverse-engineer, scrape, or interfere with the Platform's operation.
  • Create multiple accounts or share account access.

12. Intellectual Property

All content, branding, and software on the Platform are owned by WorshipFill or its licensors. You retain ownership of content you upload (such as profile photos and portfolio videos) but grant WorshipFill a non-exclusive license to display it on the Platform.

13. Limitation of Liability

WorshipFill provides the Platform "as is" without warranties of any kind. To the fullest extent permitted by law, WorshipFill shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to lost profits, lost data, or service interruptions.

WorshipFill's total liability for any claim shall not exceed the amount you paid to WorshipFill in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless WorshipFill, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

15. Termination

WorshipFill may suspend or terminate your account at any time for violation of these Terms or for any other reason at its sole discretion. Upon termination, your right to use the Platform ceases immediately. You may delete your account at any time through the app settings.

16. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.

17. Contact

If you have questions about these Terms, contact us at support@worshipfill.center.

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